Booking rules
Notice, how far ahead, gaps, approvals, moving appointments, and your booking policy.
Settings → Booking rules sets when clients can book, and what they agree to.
- Shortest notice for a booking: for example no same-hour bookings. "No minimum" lets them book any free time.
- How far ahead clients can book.
- Gap between appointments: time to clean up or reset.
- Clients can cancel or move online until: your free cancellation window, for example 24 hours before. After that they're asked to contact you.
- Approve each booking myself: bookings arrive as requests, and the client is told once you accept. Leave it off for instant booking, which clients prefer.
- When you move an appointment → Ask the client first, and Clients have this long to answer. See Changing or moving an appointment.
- Group bookings: see Group bookings.
- Going to clients: see Travelling to clients.
- Your policy: deposits, lateness, kids, what happens if someone misses an appointment. Clients see this before they confirm.
Choose Save booking rules when you're done. Fees and deposits are set in Settings → Money.
More in Settings
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