Getting help

Try this first

• Refresh the page. Many "couldn't load" messages clear on a refresh.
• Check you're logged in to the right account.
• Look for your answer in these help articles. Every dashboard screen has one.
• Questions about a booking, a price or a refund are best answered by the business: message them from your booking.

Contact us

Email tito@beautyreso.ca. Tell us:

• what you were trying to do,
• the page you were on,
• the exact message you saw, if any,
• and a screenshot, if you can.

We'll reply by email.

Reporting someone or something

Use Report in the ⋯ menu on a look, profile or chat. Every report is reviewed by the BeautyReso team.