Managing your bookings

Everything you've booked is on your Bookings page.

Moving an appointment

Choose Move, then Pick a new time. Your current time stays booked until you choose a new one. For a visit with several services, Move whole visit: every part moves together, with the same people.

Cancelling

Choose Cancel. Each business sets how close to the appointment you can still cancel or move online, shown as "Free to cancel up to … hours before". If it's too close, you'll see "It's too close to the appointment to change it here. Message the pro instead." Deposits and fees follow the business's policy.

For regular appointments, you can cancel one visit, or this visit and all later visits.

When the pro asks to move you

You'll get an email and see the request on your booking: "[Pro] asked to move this to …". Accept or decline. Your current time stays booked unless you accept.

Before your appointment

• Fill in your forms if the business needs any. You sign with your finger or mouse.
• Finish paying to keep this time, if a deposit is still due.
• Before you come: any notes from the pro.

After your appointment

• Leave a review: what did you love, and is there anything others should know?
• Leave a tip, if the business takes tips online.
• Book again or Time to rebook, for when you're due back.