Booking an appointment
Finding a pro, choosing a service, time and person, and what happens after you book.
Finding someone
- The feed: tap a look you love, then Book this look to book that exact service.
- Explore: search for things like "gel nails Friday" or "beauty stores in Toronto", and use Filters for type, day, price and more.
- A pro's link: from their Instagram bio, Google listing or a QR code.
Booking
You need a free account to book; you'll be asked to log in or sign up.
- Choose a service, plus any option (like hair length) and add-ons.
- Who would you like?: a person, or Earliest available.
- Pick a day and time. Times are shown in the business's timezone.
- Answer any questions from the pro, and add Anything else they should know? (the look you're going for, allergies, accessibility needs).
- Check what you'll pay now and later, and the cancellation policy, then Confirm booking.
Some businesses approve each booking themselves: then you'll see Send booking request, and you're told when they accept.
Other ways to book
- Several services in one visit: choose Add another service (2 to 4, done back to back).
- A regular appointment: if offered, choose Make it a regular appointment?, then how often and how many visits.
- No time that works? Tap Tell me if a time opens up on this day to join the waitlist.
- Come to me: some pros travel to you, for a fee.
After you book
You get a confirmation email, and the booking shows on your Bookings page with directions, Before you come notes, and any forms to fill in. See Managing your bookings.
If something goes wrong
- "Someone just booked one of those times.": pick another time.
- "You're under the minimum age for this service.": this service has an age limit; some allow a parent or guardian's consent.
More in For clients
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